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Retail Payment Services and Card Schemes Regulation RPSCS

United Arab Emirates

United Arab Emirates

2021

Payments

Overview

The RPSCS Regulation, issued by the Central Bank of the UAE (CBUAE) in 2021, establishes the regulatory framework for retail payment services, card schemes, and stored value facilities in the UAE. It aims to strengthen consumer protection, enhance competition, and ensure financial stability while fostering innovation in the payments sector.
It applies to banks, licensed payment service providers (PSPs), fintechs, card issuers, acquirers, payment processors, and other non-bank payment institutions offering retail payment products in the UAE.

Key Obligations

  • Obtain a license from CBUAE before providing retail payment services
  • Maintain capital adequacy and governance requirements depending on license category
  • Ensure consumer protection, including transparency of fees and terms
  • Segregate customer funds and ensure safeguarding of client money
  • Implement AML/CFT controls in line with Federal Decree-Law No. 20 of 2018
  • Provide secure and interoperable infrastructure for payment systems
  • Submit to CBUAE supervision, inspections, and reporting requirements

FAQ

Who regulates the RPSCS?

The Central Bank of the UAE (CBUAE).

Who must comply?

Banks, PSPs, card issuers, acquirers, fintechs, and payment processors operating in the UAE.

Are PSPs required to hold customer funds separately?

Yes. Customer funds must be segregated and safeguarded.

Does RPSCS include AML/CFT requirements?

Yes. Licensed entities must implement AML/CFT controls consistent with UAE AML Law and CBUAE guidance.