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Mismatch Rate

Overview

Mismatch rate refers to the percentage of identity checks, verifications, or data matches that fail to align with official or expected information. A high mismatch rate may indicate errors in data entry, outdated records, or potential fraud. In compliance, mismatch rates are tracked in document verification, sanctions screening, and customer data validation.
Regulators often expect institutions to monitor mismatch rates as part of their quality assurance and reporting frameworks. Banks, fintechs, and insurers use mismatch rate analysis to identify weak points in onboarding, improve accuracy, and reduce false positives. Keeping mismatch rates low strengthens trust in compliance processes and ensures efficient monitoring.

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