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Key Risk Indicators (KRIs)

Overview

KRIs are measurable signals that warn of rising exposure to fraud, AMLor operational risk before losses occur. They translate a risk assessment into trackable metrics e.g., sanctions false-positive rate, manual review aging, ring-linked account share, model drift, or SIM-swap login rate. Strong KRIs have clear definitions, thresholds, owners, and data lineage.
They are reviewed on fixed cadences, tie to risk appetite, and trigger action plans when breaching limits. In regulated programs, KRIs inform board reporting, audits, and model governance; they guide staffing, tuning scenarios, and prioritizing remediation backlogs. Effective suites balance leading indicators (precursors like velocity spikes) with lagging ones (chargebacks, SAR volumes). Aggregating KRIs into risk dashboards improves situational awareness, reduces firefighting, and enables earlier, cheaper interventions supporting demonstrable, risk-based compliance across products and geographies.

FAQ

How many KRIs do we need?

Enough to cover material risks without noise typically a focused set per domain with clear owners, targets, and escalation paths tied to risk appetite.

What makes a KRI “good”?

Reliable data, predictive value, and actionability. If breaching a threshold doesn’t trigger a response, it’s a metric, not a KRI.

How often should thresholds change?

Adjust when products, customer mix, or controls shift. Use backtesting and seasonality analyses to avoid alarm fatigue and blind spots.

How do KRIs support audits?

Definitions, lineage, and breach logs create a defensible record of monitoring and responsive governance.

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