

Intelligent Character Recognition (ICR)
Overview
Intelligent Character Recognition (ICR) extends OCR by interpreting handwritten and low-structured text using machine learning. In compliance, ICR extracts names, addresses, and amounts from forms, bank slips, and legacy records that standard OCR mishandles. Modern ICR models combine layout detection, language models, and post-processing (spell/format validation) to raise precision.Confidence scores drive exception routing: low-confidence fields trigger guided recapture or manual review to avoid false entries in KYC files. Paired with validation rules and entity resolution, ICR reduces onboarding friction and data-entry errors while keeping audit trails of source images and transformations. Continuous learning feeding corrected outputs back into models improves accuracy over time, especially for multilingual scripts and noisy mobile captures.
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