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De-duplication

Overview

De-duplication detects and merges duplicate customer or entity records to create a single source of truth for screening, monitoring, and reporting. Duplicates arise from typos, transliteration, channel silos, migrations, and intentional multi-accounting. Effective programs combine deterministic keys (SSN, EIN, document numbers), probabilistic matching (name, DOB, address, phone), and device or behavior signals, all normalized and scored.
Governance defines merge rules, survivorship preferences, and reversible audit trails. Avoid over-merging by requiring evidence thresholds and manual review for gray zones; under-linking inflates false positives and hides risk. Cleaner master records improve sanctions and PEP accuracy, reduce duplicate cases, and power graph analytics for ring detection. Quality dashboards (duplicate rate, merge accuracy, re-openings) drive continuous tuning and retraining.

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