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eKYC

Overview

Electronic KYC digitizes identity verification using remote capture and automated checks rather than in-person review. Typical flows include document authentication (MRZ/NFC/visual forensics), selfie face match with liveness/PAD, database/registry corroboration, and sanctions/PEP/adverse media screening. eKYC accelerates onboarding, extends reach, and lowers operational cost while maintaining auditability via evidence logs and decision trails. Risk-based orchestration adapts steps by product, geography, and channel; edge cases route to assisted or video KYC.
Quality thresholds (glare, sharpness, completeness) and bias monitoring improve accuracy across demographics. Programs must manage consent, data minimization, encryption, and retention to satisfy privacy laws. When well-implemented, eKYC reduces fraud and drop-off, supports continuous monitoring, and delivers consistent outcomes across devices and platforms.

FAQ

What makes eKYC compliant?

Strong document authenticity, biometric liveness, list screening, consent records, and auditable decisions. Controls should map to local regulations and risk policies.

How do we handle low-quality captures?

Use real-time guidance and quality gates; if unresolved, switch to assisted/video KYC or request alternate documents.

Does eKYC replace branch onboarding?

Often, yes where regulations permit. For higher risk, add enhanced steps or schedule a hybrid review.

What about accessibility?

Offer multilingual prompts, low-bandwidth modes, and inclusive UX to reduce abandonment and bias.