Adopting E-signatures

Integrating eSignature: A Comprehensive Guide Across Sectors

eSignature, commonly referred to as electronic signatures, has become a pivotal component of India’s accelerating digital business transformation in recent years. These digital alternatives to traditional handwritten signatures have revolutionized the way contracts, agreements, and other legal documents are executed. However, with the increased use of eSignatures, it becomes essential to understand the regulatory landscape surrounding their implementation and compliance, particularly within industry-specific contexts in India.

Regulatory Framework for eSignature in India

In India, the legal validity and enforceability of eSignatures are governed by the Information Technology Act, 2000, along with the subsequent rules and regulations introduced by the Government of India. The Ministry of Electronics and Information Technology (MeitY) has been actively involved in creating a conducive environment for the growth of eSignatures and ensuring compliance.

Industry-specific Regulations and Compliance Requirements

Banking and Financial Services Sector & eSignature

The banking and financial services sector in India has witnessed a significant shift towards digitization, driven by the Reserve Bank of India (RBI) initiatives and the need to streamline processes. The RBI has recognized eSignatures as a valid and legally enforceable method for executing financial documents, subject to certain guidelines. Institutions in this sector need to comply with the RBI’s directions and ensure robust security measures are in place to safeguard sensitive customer information.

According to a report published in 2021, the adoption of eSignatures in the banking sector has seen a steady rise, with over 60% of financial institutions incorporating eSignatures into their customer onboarding and loan processes. This trend continued in 2022, with an estimated 75% of financial institutions adopting eSignatures to enhance operational efficiency and reduce paperwork.

Healthcare and Pharmaceuticals Sector & eSignature

The healthcare and pharmaceuticals sector in India deals with a vast amount of paperwork and regulatory compliance. The introduction of eSignatures has significantly streamlined processes, reduced administrative burdens, and improved patient care. However, due to the sensitive nature of patient data, compliance with regulations like the Personal Data Protection Bill is crucial for maintaining data privacy and security.

Reports from 2021 indicate that the use of eSignatures in healthcare facilities has increased by 40%, with healthcare providers opting for secure digital platforms to collect patient consent, share medical records, and facilitate telemedicine consultations. By 2022, this adoption rate grew to over 65%, highlighting the industry’s growing reliance on eSignatures.

Legal and Professional Services Sector & e-signature

The legal and professional services sector in India has embraced eSignatures as a means to expedite contract execution, reduce administrative costs, and enhance client experience. Legal professionals are required to ensure that eSignatures comply with the applicable laws and regulations, including the Indian Evidence Act, 1872, to maintain the integrity and authenticity of signed documents.

In 2021, the legal industry witnessed a significant surge in eSignature usage, with law firms and legal departments incorporating eSignatures into their workflows, resulting in faster turnaround times and increased client satisfaction. The adoption continued to grow in 2022, with an estimated 70% of legal professionals regularly using eSignatures for agreements and contracts.

How Signzy helps in e-signature and Compliance?

Signzy is compliant with the Information Technology Act, 2000 (IT Act) and the regulations that apply to eSignatures in different industries.

Signzy offers a number of features that help businesses to comply with the law, including:

  • Strong authentication: Signzy uses strong authentication methods, such as two-factor authentication, to verify the identity of signers.
  • Audit trail: Signzy maintains an audit trail of all signatures, which can be used to prove the validity of signatures in the event of a dispute.
  • Legal recognition: Signzy’s eSignatures are legally recognized in India, meaning that they have the same legal effect as a handwritten signature.

In addition to its compliance features, Signzy also offers a number of other features that can help businesses to improve their efficiency and security, such as:

  • Document management: Signzy provides a central repository for documents, making it easy to find and access documents.
  • Workflow automation: Signzy can automate the process of sending and signing documents, freeing up employees to focus on other tasks.
  • Reporting: Signzy provides detailed reports on the use of eSignatures, which can be used to track progress and identify areas for improvement.

Signzy is a valuable tool for businesses in India that are looking to use eSignatures in a secure and compliant manner. By offering a comprehensive set of features, Signzy can help businesses to streamline their operations, reduce costs, and improve security.

Here are some of the benefits of using Signzy for eSignatures and compliance:

  • Increased efficiency: Signzy can help businesses to streamline their operations by automating the process of sending and signing documents.
  • Improved security: Signzy uses strong authentication methods and maintains an audit trail of all signatures, which can help to protect businesses from fraud and forgery.
  • Enhanced customer satisfaction: Signzy can make it easier for customers to do business with businesses by providing a convenient and secure way to sign documents.


The advent of eSignatures in India has transformed how businesses across various sectors handle their document management processes. The regulatory framework, spearheaded by the Information Technology Act, of 2000, and supported by sector-specific guidelines, ensures the legal validity and enforceability of eSignatures. Industries such as banking and financial services, healthcare and pharmaceuticals, and legal and professional services have reaped the benefits of eSignatures, enabling them to enhance efficiency, reduce paperwork, and improve customer experiences.

As India moves forward on its digital transformation journey, it is crucial for organizations to stay up-to-date with evolving compliance requirements, industry-specific regulations, and security best practices. Adhering to these guidelines will not only ensure the legality of eSignatures but also foster trust and confidence in digital transactions, ultimately driving growth and innovation in the country.

At Signzy, we’re dedicated to paving the way towards a more efficient, secure, and digital future! Contact us to book a demo! 

AML Compliance Culture: Why It’s Important And 4 Ways To Create It

Did you know that the anti-money laundering software market is projected to reach $1.77 billion by 2023? This is primarily because all institutions and governments want to stop money laundering. These illegal activities cost the world 2% to 5% of its GDP.

Although corporate culture has become very popular, the AML Compliance Culture is a new yet essential element in financial companies, which can impact the broader cultural challenges that the firm may face. Businesses must build their AML compliance procedures on a solid culture because there are numerous examples of how a poor compliance culture may harm the company.

What Exactly Is AML Compliance Culture?

AML culture may not have a specific phrase, but the idea is gaining popularity on a global scale. Experts believe that a weak compliance culture in enforcement efforts is the primary cause of weaknesses in the anti-money laundering (AML) and counter-financing terrorism (CFT) frameworks. The values and practices of an organization are expressed in its culture, which underpins how its management and staff interact and conduct business daily. The growing number of business scandals involving sanctions violations, financial misconduct, bribery, and corruption underscores the need for healthy company culture.

It guarantees that a good AML culture has strong support from the top for both ML/TF risk management and implementing integrated controls to satisfy compliance goals. In addition, developing an AML culture requires AML/CFT controls to align with the organization’s broader risk appetite.

Why is AML Compliance Culture Essential?

Companies must have a strong AML culture because failures in AML/CFT have frequently been too weak AML cultures. An organization with a strong AML Compliance culture can identify compliance issues early, reduce risks, and offer practical compliance solutions.

Compliance teams are more successful at detecting and managing risks. In addition, the company is more effective at carrying out AML/CFT initiatives, where AML/CFT efforts are integrated, and there is a strong understanding throughout the enterprise.

The following is said by several regulators who seek to underline the significance of a favorable AML culture:

  • The Advisory to Financial Companies/Institutions on Promoting an AML Culture, published by FinCEN, emphasizes the importance of an organization’s culture to compliance.
  • Financial crime is unacceptable, AML resources are insufficient, and top management has little awareness, according to Financial Conduct Authority (FCA) reviews conducted in the UK.
  • According to AUSTRAC in Australia, compliance mechanisms alone are insufficient to produce good outcomes without a strong compliance culture. Still, the presence of a compliance culture can lower regulatory risk.

A review of major sanctions and enforcement proceedings for AML legislation violations in the US and the UK revealed recurring problems with senior management oversight and compliance culture. This has occasionally caused regulators to worry that some organizations have purposeful blindness to or disdain regulators.

You Can Create A Strong AML and Regulatory Compliance Culture

Some aspects must be prioritized to establish a good compliance culture within a company.

These elements can be summed up as follows:

1. Re-examination of Corporate Governance

The company’s corporate governance will need to be reviewed and improved as a priority. The overall vision and strategy of the companies should be clearly defined. Clear emphasis should be placed on the organization’s mission, target audience, line of business, location, and management style. Everyone involved in the industry should consider regulatory compliance crucial and keep it in their minds. A Code of Conduct and several other pertinent policies should clearly describe and reflect these desirable standards of conduct and general behavior. A well-written and current code of conduct can outline expectations for proper conduct and give management and staff members of an organization a direction.

The boundaries for all significant choices and activities are established by policies, which offer a framework for an organization’s operations. Strong regulatory compliance regulations are necessary, and one such regulation should be the Customer Acceptance Policy.

2. Organizational Structure

Accountability is ensured, and senior management is assisted in delivering the proper messages to all employees to ensure adherence to core values and principles via a robust, transparent organizational structure. The structure should be as straightforward as feasible to provide clear roles, duties, lines of accountability, and alignment of interests throughout the business. It must be open and offer simple monitoring procedures. Additionally, it should establish clear lines of reporting, clarify the allocation of duties among the various members of the organization, and specify the procedures for making decisions.

3. Identifying and Understanding Risk

When identifying risks, evaluating risks, and putting measures in place to reduce those risks, a concerted and risk-based strategy should be used with a focus on higher-risk areas. However, low-risk zones are also crucial, although they come in second.

It is impossible to comprehend the appropriate actions to deal with these risks effectively and efficiently if the stakes are not identified. Therefore, organizations should identify hazards, evaluate the possibility and impact of breaking laws and regulations, rank those risks, and develop the appropriate tools and processes. Businesses must also determine the proper personnel to combat these risks.

When establishing an AML culture, it is crucial to choose the best AML officer who will develop and administer the program, make any required adjustments, and keep key staff members and the board updated on its development. Additionally, they must have appropriate internal controls, impartial review mechanisms, and regular testing of policies and systems.

4. Training

A good AML program and culture of compliance depend on practical training for personnel, management, and AML officers. The employees of a company must comprehend their regulatory compliance responsibilities and the justification for asking them to act ethically. Staff members shouldn’t be inflexible or mechanical in their daily judgment calls or decision-making processes. Instead, they should know what to do when confronted with potential ML or improper behavior, value reason, and document their judgments.

Bottom Line

Developing an AML Compliance Culture starts with adopting newer modes of AML and KYC. For this, you will need a reliable fintech resources provider. At Signzy, we provide state-of-the-art quality API products that are AI-driven without needing a single line of code.

About Signzy

Signzy is a market-leading platform redefining the speed, accuracy, and experience of how financial institutions are onboarding customers and businesses – using the digital medium. The company’s award-winning no-code GO platform delivers seamless, end-to-end, and multi-channel onboarding journeys while offering customizable workflows. In addition, it gives these players access to an aggregated marketplace of 240+ bespoke APIs that can be easily added to any workflow with simple widgets.

Signzy is enabling ten million+ end customer and business onboarding every month at a success rate of 99% while reducing the speed to market from 6 months to 3-4 weeks. It works with over 240+ FIs globally, including the 4 largest banks in India, a Top 3 acquiring Bank in the US, and has a robust global partnership with Mastercard and Microsoft. The company’s product team is based out of Bengaluru and has a strong presence in Mumbai, New York, and Dubai.

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