Adopting E-signatures

Integrating eSignature: A Comprehensive Guide Across Sectors

eSignature, commonly referred to as electronic signatures, has become a pivotal component of India’s accelerating digital business transformation in recent years. These digital alternatives to traditional handwritten signatures have revolutionized the way contracts, agreements, and other legal documents are executed. However, with the increased use of eSignatures, it becomes essential to understand the regulatory landscape surrounding their implementation and compliance, particularly within industry-specific contexts in India.

Regulatory Framework for eSignature in India

In India, the legal validity and enforceability of eSignatures are governed by the Information Technology Act, 2000, along with the subsequent rules and regulations introduced by the Government of India. The Ministry of Electronics and Information Technology (MeitY) has been actively involved in creating a conducive environment for the growth of eSignatures and ensuring compliance.

Industry-specific Regulations and Compliance Requirements

Banking and Financial Services Sector & eSignature

The banking and financial services sector in India has witnessed a significant shift towards digitization, driven by the Reserve Bank of India (RBI) initiatives and the need to streamline processes. The RBI has recognized eSignatures as a valid and legally enforceable method for executing financial documents, subject to certain guidelines. Institutions in this sector need to comply with the RBI’s directions and ensure robust security measures are in place to safeguard sensitive customer information.

According to a report published in 2021, the adoption of eSignatures in the banking sector has seen a steady rise, with over 60% of financial institutions incorporating eSignatures into their customer onboarding and loan processes. This trend continued in 2022, with an estimated 75% of financial institutions adopting eSignatures to enhance operational efficiency and reduce paperwork.

Healthcare and Pharmaceuticals Sector & eSignature

The healthcare and pharmaceuticals sector in India deals with a vast amount of paperwork and regulatory compliance. The introduction of eSignatures has significantly streamlined processes, reduced administrative burdens, and improved patient care. However, due to the sensitive nature of patient data, compliance with regulations like the Personal Data Protection Bill is crucial for maintaining data privacy and security.

Reports from 2021 indicate that the use of eSignatures in healthcare facilities has increased by 40%, with healthcare providers opting for secure digital platforms to collect patient consent, share medical records, and facilitate telemedicine consultations. By 2022, this adoption rate grew to over 65%, highlighting the industry’s growing reliance on eSignatures.

Legal and Professional Services Sector & e-signature

The legal and professional services sector in India has embraced eSignatures as a means to expedite contract execution, reduce administrative costs, and enhance client experience. Legal professionals are required to ensure that eSignatures comply with the applicable laws and regulations, including the Indian Evidence Act, 1872, to maintain the integrity and authenticity of signed documents.

In 2021, the legal industry witnessed a significant surge in eSignature usage, with law firms and legal departments incorporating eSignatures into their workflows, resulting in faster turnaround times and increased client satisfaction. The adoption continued to grow in 2022, with an estimated 70% of legal professionals regularly using eSignatures for agreements and contracts.

How Signzy helps in e-signature and Compliance?

Signzy is compliant with the Information Technology Act, 2000 (IT Act) and the regulations that apply to eSignatures in different industries.

Signzy offers a number of features that help businesses to comply with the law, including:

  • Strong authentication: Signzy uses strong authentication methods, such as two-factor authentication, to verify the identity of signers.
  • Audit trail: Signzy maintains an audit trail of all signatures, which can be used to prove the validity of signatures in the event of a dispute.
  • Legal recognition: Signzy’s eSignatures are legally recognized in India, meaning that they have the same legal effect as a handwritten signature.

In addition to its compliance features, Signzy also offers a number of other features that can help businesses to improve their efficiency and security, such as:

  • Document management: Signzy provides a central repository for documents, making it easy to find and access documents.
  • Workflow automation: Signzy can automate the process of sending and signing documents, freeing up employees to focus on other tasks.
  • Reporting: Signzy provides detailed reports on the use of eSignatures, which can be used to track progress and identify areas for improvement.

Signzy is a valuable tool for businesses in India that are looking to use eSignatures in a secure and compliant manner. By offering a comprehensive set of features, Signzy can help businesses to streamline their operations, reduce costs, and improve security.

Here are some of the benefits of using Signzy for eSignatures and compliance:

  • Increased efficiency: Signzy can help businesses to streamline their operations by automating the process of sending and signing documents.
  • Improved security: Signzy uses strong authentication methods and maintains an audit trail of all signatures, which can help to protect businesses from fraud and forgery.
  • Enhanced customer satisfaction: Signzy can make it easier for customers to do business with businesses by providing a convenient and secure way to sign documents.


The advent of eSignatures in India has transformed how businesses across various sectors handle their document management processes. The regulatory framework, spearheaded by the Information Technology Act, of 2000, and supported by sector-specific guidelines, ensures the legal validity and enforceability of eSignatures. Industries such as banking and financial services, healthcare and pharmaceuticals, and legal and professional services have reaped the benefits of eSignatures, enabling them to enhance efficiency, reduce paperwork, and improve customer experiences.

As India moves forward on its digital transformation journey, it is crucial for organizations to stay up-to-date with evolving compliance requirements, industry-specific regulations, and security best practices. Adhering to these guidelines will not only ensure the legality of eSignatures but also foster trust and confidence in digital transactions, ultimately driving growth and innovation in the country.

At Signzy, we’re dedicated to paving the way towards a more efficient, secure, and digital future! Contact us to book a demo!