Did you know that for the hospitality industry, statistics indicate that organizations lose upto 6% of annual revenue from fraudulent activities perpetrated by guests and employees? For example, a hotel operator earning approximately $10 million in annual room revenue may experience losses between $500,000 and $600,000.
Preventing this while moving forward in the industry is a parlous task. One of the effective ways of this is to conduct KYC-‘Know Your customer’ for all the customers. KYC is the process of verifying the user’s identity and is typically done by several methods such as ID paper upload, face recognition, electronic ID verification, etc.
Digital KYC is rendering to be a mandatory process in the hospitality industry. Let’s examine how this is blooming and why fintech companies will help enhance this growth.
Relevance Of Digital KYC Processes
Digital KYC is as essential as ever in the financial technology sector to prevent financial fraud, identity theft, money laundering, and terrorist financing. As a result, it is widely used in the banking and fintech industries. But this begs the question of how KYC helps the hospitality industry? First, more and more states demand that the hotel has a copy of the guest’s passport or ID. But the issue with this solution is a lower Revenue Per Available Room (RevPAR) and increased time per check-in.
As Hotels lean towards online and kiosk check-ins, this process becomes more difficult. It would be great for customers to offer their passport or ID information ahead of time, which includes a scan of the passport and a picture of the guest. If this information could be stored in the hotel’s Property Management Software before the arrival of guests, it would be far more convenient.
Digital KYC in International Hospitality
Financial institutions in Scandinavia, Central, and Western Europe reported considerable savings and improved affinity for their services after implementing an effective Electronic ID (eID)-based KYC process a few years ago. But when you implement such methods, ensure that you avail the assistance of an established fintech resource provider. Else, the road might turn out to be quite bumpy.
Availing Fintech Industry Service Providers
A good service provider might seem complicated to find at first, but if you know where to look, you can get the best. They will ensure that the proposed solutions are specifically designed for your needs rather than a conglomeration for general clients. It will also be maximized in digitization. But, most importantly, it should comply with regulatory guidelines without compromising comfort or security.
At Signzy, we provide the most secure customer onboarding, e-signing, and authentication services. We ensure that all our clients, especially from the hospitality industry, encourage using electronic IDs, passports, and ID cards as verification documents and utilize digitized KYC methods. We can provide you with state-of-the-art customizable AI-driven resources for this. In addition, we can help you obtain required information from OVD(officially Verified Documents), retrieve the data, and store documents and signed agreements in archives.
It is essential to understand what an electronic ID is? Electronic identification is an electronic system for legitimizing users on the Internet or other computer systems. For example, using an electronic identity, users can identify, sign contracts, and approve transactions on websites such as banks and public portals.
Once onboard, guests can quickly access their loyalty program information. In addition, if they use an eID, there is no need to worry about remembering a username and login, as the eID provides authentication.
Signzy’s Impact In The Hospitality Industry
Signzy’s contributions in the industry are not unprecedented or novel, as we have always emphasized upgrading the onboarding and KYC processes in financial technology for nearly a decade. The hospitality industry, too, has seen its fair share of this.
Recently the regulations are becoming more stringent as fraudsters are finding advanced ways to trick hotels. As the behemoths in the hospitality industry acknowledge and adopt KYC and identification processes as mandatory, it is only sensible for the mid-level players to do the same. The era of digitization is here, and it is now.
Signzy is a market-leading platform redefining the speed, accuracy, and experience of how financial institutions are onboarding customers and businesses – using the digital medium. The company’s award-winning no-code GO platform delivers seamless, end-to-end, and multi-channel onboarding journeys while offering customizable workflows. In addition, it gives these players access to an aggregated marketplace of 240+ bespoke APIs that can be easily added to any workflow with simple widgets.
Signzy is enabling ten million+ end customer and business onboarding every month at a success rate of 99% while reducing the speed to market from 6 months to 3-4 weeks. It works with over 240+ FIs globally, including the 4 largest banks in India, a Top 3 acquiring Bank in the US, and has a robust global partnership with Mastercard and Microsoft. The company’s product team is based out of Bengaluru and has a strong presence in Mumbai, New York, and Dubai.
Visit www.signzy.com for more information about us.
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Written by an insightful Signzian intent on learning and sharing knowledge.